Privacy Policy
Last updated: July 28, 2026
Encore Glass ("we," "us," or "our") operates www.encoreglass.com (the "Site"). This policy explains what information we collect when you visit the Site, how we use it, who we share it with, and the choices you have.
Information You Provide to Us
When you contact us through the Site — for example, by submitting our contact form or emailing us — we collect the information you choose to provide, such as your name, email address, phone number, company name, and the contents of your message. We use this information to respond to your requests, provide customer support, share information about our products and services, and occasionally contact you for feedback.
Information Collected Automatically
When you browse the Site, certain information about your visit is collected automatically through cookies and similar technologies, and some of that information is transmitted to a third-party service provider as you use the Site:
Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our Site. As you browse, Google Analytics collects information such as your IP address, browser and device type, operating system, the pages you view, the date, time, and duration of your visit, your approximate geographic location (derived from your IP address), and the website that referred you to us. This information is transmitted to and stored by Google, which uses it to provide us with aggregate reports about Site traffic and usage. We use Google Analytics for internal analytics only.
You can learn more about how Google collects and processes this data at https://policies.google.com/technologies/partner-sites, and you can review Google's Privacy Policy at https://policies.google.com/privacy.
Cookies. Cookies are small text files placed on your device. We use them to operate the Site and, through Google Analytics, to understand how the Site is used. You can control or delete cookies at any time through your browser settings, though disabling cookies may affect some Site features.
Your Choices
You have several ways to control the collection of your information:
- Install Google's Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, which prevents your data from being used by Google Analytics on any website.
- Block or delete cookies through your browser settings.
- Unsubscribe from our emails at any time using the unsubscribe link in any message, or by contacting us directly.
How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with service providers that help us operate the Site and our business — such as Google (for the analytics services described above) and our website hosting provider — and when required by law. These providers are authorized to use your information only as necessary to provide their services to us.
U.S. State Privacy Rights
Depending on the circumstances, California residents may have rights under California law, including the California Consumer Privacy Act (CCPA), such as the right to know what personal information we collect, the right to request deletion or correction of that information, and the right to opt out of the "sale" or "sharing" of personal information as those terms are defined by law. As stated above, we do not sell personal information or share it for cross-context behavioral advertising. Residents of other U.S. states with comprehensive privacy laws may have similar rights under those laws, and we will respond to such requests as required by applicable law.
To make a privacy request, contact us using the information in the "Contact Us" section below. We will verify your request and respond as required by applicable law, and we will not discriminate against you for exercising your privacy rights.
Children's Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Data Security and Retention
We use reasonable measures to protect the information we collect, though no method of transmission or storage is completely secure. We retain personal information only as long as needed for the purposes described in this policy or as required by law. The Site is operated from the United States. If you access it from outside the United States, you understand that your information will be processed and stored in the United States.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the revised version on this page with an updated "Last updated" date.
Contact Us
If you have questions about this policy or our privacy practices, please reach out:
Encore Glass
2925 Cordelia Road
Fairfield, California 94534
Phone: (707) 745-4444
Contact form: www.encoreglass.com/contact-us